Grand Mercure Shanghai Century Park, Shanghai

I had a mixed experience at the hotel. The room was spacious, clean, and the bed was comfortable with a beautiful view, but being a smoking room was a negative. The service was friendly and warm, but there were some rude and unpleasant encounters. The location was convenient with plenty of dining options nearby, even though it was a bit messy in some areas. The dining choices were good, offering a variety of fresh and tasty options, while the facilities were satisfactory.

The hotel has a convenient location near Century Park and metro station Line 9, surrounded by plenty of eateries and shops. The rooms are spacious, but the bathroom shows signs of age. The service is cooperative and efficient, ideal for a holiday stay. The dining offers a mix of Chinese and western options, although more variety would be desirable. Overall, it's a good choice for those attending exhibitions nearby.

My stay at the hotel was great! The rooms were clean, spacious, and suitable for business discussions with several meeting rooms available. The service was really lovely, although it could benefit from better supervision. The location was convenient with plenty of dining options and shopping nearby. The dining experience was a bit of a disappointment in terms of menu variety. Overall, the facilities were top-notch.

The hotel offers spacious and clean rooms, friendly service, and a good location with nearby dining options. However, the dining experience may have room for improvement, and replenishing items could be more efficient. Overall, a comfortable stay with good value for money.

The hotel offers surprising amenities like complementary shoe cleaning and two TVs, one in the bedroom and one in the living room. The king-sized feather pillows were a great touch. However, the service fell short with staff not listening and displaying rude behavior when it came to payment. The location is quite convenient, especially for those attending the fairground, but seemed to have issues with high temp heating. The dining experience was a mix of great snacks and drinks during tea time but was lacking in affordability. Overall, the facilities were satisfactory, considering the five-star label but felt a bit overpriced for the value received.

My stay at the hotel was a delightful experience. The rooms were spacious, beautifully designed, and well-equipped, offering a very comfortable bed and luxurious bathroom toiletries. The service was top-notch, especially thanks to Jason at the reception. The location was convenient, ideal for visiting the SNIEC and exploring nearby shopping and dining spots. However, the dining options were a bit of a letdown, and the hotel is a far journey from central Shanghai and the Bund.

Staying on the club floor provided me with clean and spacious rooms and a beautiful view, though the noise from slamming doors late at night was a drawback.

My stay at the hotel was fantastic! The rooms were clean and comfortable with a very cozy bed and high-quality bathroom toiletries. However, there was a small leak between the toilet and the shower room. The surprising amenities like complementary shoe cleaning and two TVs added a luxurious touch to the experience.

The hotel is conveniently located near Century Park and metro station Line 9, surrounded by various restaurants making it a good spot. The rooms are in need of some updating and could use a more refreshing touch, especially during the summertime. The service is friendly and helpful, although there is room for improvement in being more proactive at the outside terrace restaurant/cafe named Spike. The location is suitable for those attending nearby exhibitions but may not be the best choice if you prefer hotels in the city center. The dining options are limited, particularly for breakfast, and the hotel lacks close transit options. The facilities are decent but could be enhanced for a more enjoyable stay.